Service Call Request

*Required fields

Site name*

Address*

Distributor (Direct Supplier)*

Date of Purchase (if known)

Who at Pentland Service did you speak to?

Machine Type (eg. Freezer, glasswasher etc.)*

Machine Model Number*

Contact name*

Contact telephone*

Contact email*

Date*

Site Access Times*

Have you spoken to Pentland Service (y/n)?*
YesNo

Have you been through the fault checklist (Click here)?*
YesNo

Machine Manufacturer*

Machine Serial Number*

Description of fault*

Disclaimer

Should this service visit be deemed to be misuse, lack of maintenance, installation, site conditions or any other failure which falls outside of manufacturers warranty, you will be liable for a call out charge of £110 plus vat.

Do you agree to these conditions (y/n)?*
YesNo

NOTE: we cannot process your service request if you don't agree to these conditions. The terms and conditions are in place to protect the retailer and manufacturer from costs arising from faults caused by external influences which are outside their control. Please review our terms and conditions of sale.